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(528 ratings)
5 out of 5 based on 528 ratings.
528 user reviews.
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Susan Buckland is fantastic. She went above and beyond for my husband and I. We were unavailable for a number of things that the buyer needed and Susan was always there to take care of it. We would absolutely recommend her and if we ever need another Realtor, Susan will be the first person we call. She is an absolute angel.

Amber Helems | Home Seller
November 18, 2016
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Larry Miller and Sandy Wentworth were great to work with. We bought our home almost 37 years ago from Larry and had a similar positive experience. Age hasn't changed a thing.

Paul & Ann Page | Home Seller
November 17, 2016
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Roy Johnson is a kind, patient man who worked tirelessly to sell my Mother's home in Amherst. Due to my mother's age and failing memory, he had to navigate between several of the seller's children. He was alway gracious and willing to go the extra distance to make it happen. It is with great gratitude to Roy that I write this review. Thank you Roy from the Guild family for handling the sale of June's home.

Laura Mellick | Home Seller
November 16, 2016
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Good job, Roy! You facilitated the sale in many ways, saving us much involvement and worry. Much appreciated!

Erik Kjeldsen | Home Seller
October 25, 2016
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We could not be happier with Janice Kynard! She was wonderful and walked us through every step of our first home, and found our dream house! Very professional and just a wonderful experience!

Alison Bates | Home Buyer
October 21, 2016
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Linda Michaud has been my agent for several transactions (2 sales and 2 purchases in the last 5 years). She is extremely knowledgeable, professional, knows the market well, gives great advice and makes a very stressful process go smoothly. I would highly recommend her to anyone looking to buy or sell in the Valley.

Laurie Edwards | Home Seller & Home Buyer
October 18, 2016
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Susan Buckland helped my family navigate our home purchase. Susan took the time to show us so many different neighborhoods and homes to help us out-of-staters find the right place for us. She was always available and worked above and beyond to make our purchase happen. If you are seeking a friendly, knowledgeable, and professional realtor, you cannot go wrong with Susan. Highly recommend!

Sheila Winter | Home Buyer
October 13, 2016
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Micki Sanderson made buying my condo and also getting rid of a vacant lot in Florida very easy. She really knows her profession. She made the seller of the condo completely at ease and made sure she was in on every question, and that she had a backup person on her side. When I first tried to sell the Florida lot, I found I was contacting a person with a criminal record. Yikes. Thank you for having a Micki Sanderson.

R. O. Jones | Home Seller & Home Buyer
October 7, 2016
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Joyce Fill was our agent. She possesses the following attributes: Professionalism all throughout, Responsive & timely, Courteous & patient.

SOE MYINT | Home Buyer
September 19, 2016
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Kathy Zeamer is trustworthy, knowledgeable and friendly. She made finding and purchasing our home a wonderful experience. She found us numerous homes to visit and she was extremely patient with us during our months-long search. She really listened to us and helped us find the right home. Additionally, she was very knowledgeable about so many aspects of home buying and she did a great job representing us during the negotiations.

Caralyn Zehnder | Home Buyer
September 13, 2016
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Pat Patenaude was our agent during the purchase of our new home. In addition to being extremely knowledgeable about the area, she was endlessly patient during our very lengthy search. Once we finally found our new home, Pat represented our interests throughout the process of negotiations and inspections. Pat was a pleasure to work with and I can't recommend her to other buyers highly enough.

Judith Gyovai | Home Buyer
September 11, 2016
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Joyce Fill was our agent for purchasing our home. She was extremely well-prepared, walked us through every step of the process, and was fun to work with. We especially appreciated how quickly she responded to all of our various inquiries, her good advice, and how hard she worked for us throughout the process.

Sarah Nelson | Home Buyer
August 22, 2016
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We sold our home and purchased one as well. Dee Waterman is the consummate professional, with sound advice, good humor, and customer-oriented responsiveness. Dee was our realtor in 2004, and our trust in her was such that we of course chose her again in 2016.

Jan Powers | Home Seller & Home Buyer
August 22, 2016
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Working with Ann is always a pleasure! She keeps me informed, has knowledgeable suggestions,knows what is happening in the area. We are able to iron out whatever comes up. I am grateful to know her!

Sharon Carty | Home Buyer
August 22, 2016
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Sandy Wentworth and Larry Miller were incredibly helpful in clearing, cleaning and selling my mother's condo. They did things for me I wouldn't have dreaming of asking! And it sold in remarkably quick order. Thank you Sandy and Larry!

Susan Dayall | Home Seller
August 11, 2016
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I first worked with Janice Kynard over 20 years ago when she helped me find and purchase a home in the Pioneer Valley. She recently sold my house after I retired and relocated out of state. Janice was excellent in all respects. She worked tirelessly on my behalf. She was a valuable advocate, and she often went above and beyond the call of duty in dealing with septic system repairs, arranging for inspections, and working with attorneys and mortgage companies. Since much of my end of the transaction was taking place from 3,000 miles away, she was especially timely in keeping me up to date on what was going on. She provided answers to all my questions, and gave helpful advice on many issues. Her positive attitude and cheerfulness are among her most important attributes. She has my unqualified recommendation to anyone considering a real estate transaction in the Pioneer Valley. Thank you, Janice!

Robert Retiree | Home Seller
August 11, 2016
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Ann was very professional and knowledgeable about the area. We had a great experience and would highly recommend her to anyone looking to buy or sell a home in Western Mass.

Ben Barr | Home Buyer
August 11, 2016
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Mr. Cutting was very patient with me, gave me good advice all along the way, kept me well informed, and went to great lengths to help me sell my condo. I highly recommend him!

R. KIEFER ST.PIERRE | Home Seller
August 6, 2016
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Thank you (Wentworth Miller Team) for your experienced attention. We would not have found this lovely home without you. It's not just that you do things, it's the lovely way you do them!

Cynthia and John | Home Buyer
August 2, 2016
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Sandy (Wentworth Miller), we will always be grateful for the help you gave us to find our way to Shelburne Falls. We love it here!

Walter and Karen | Home Buyer
August 2, 2016
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I was fortunate enough to work with Kathy Zeamer when both purchasing and selling a home. She was absolutely phenomenal to work with as she was incredibly responsive and on top of everything. Very detail oriented, looked after my interest, and her expert advice made everything go smoothly. Kathy is genuinely a nice person and the consummate professional. The best realtor with whom I have had the pleasure of working with as I trusted her and appreciated her highest level of integrity. I am certain that the house sold quickly because Kathy provided the necessary advise for pricing and prepping the house to sell.

Cathie Schweitzer | Home Seller & Home Buyer
July 28, 2016
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We couldn't have asked for a better real estate agent than Amy Hamel. She was very patient and thorough when showing houses and even though this was not our first time purchasing a home, we learned quite a lot. She helped us find the perfect home - everything we wanted (we are very particular) and within our price range. She was always available to help answer questions, even while on vacation. Her familiarity with the various neighborhoods and area amenities is unparalleled. We wouldn't hesitate to recommend Amy to anyone looking to buy in the area.

Geoff and Amy | Home Buyer
July 27, 2016
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Larry Miller was extremely knowledgeable, patient, seems to know everyone and every home for sale, and was often able to show us homes we wanted to see. One of the very few agents I have worked with that seemed to quickly learn what it is we were looking for, only show us those homes that met our criteria, and then provide valuable advice based on local knowledge during the negotiations, repairs,and transaction. If we buy/sell again in this region we will only work with Larry Miller.

Peter Reinhart | Home Buyer
July 25, 2016
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This is the second time we have worked with Pat Patenaude. She is outstanding! She knows the western MA area very well!! In addition to being a great problem solver, she is smart, kind, compassionate, reliable, and available. Thank you Pat!

Lisa Chiodo | Home Seller
July 25, 2016
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Buying my first home was made simple and less stressful with the assistance of Kathy Zeamer. She was patient and thorough in showing me my options in the area, and clearly explained every step of the process. She checked in regularly, got back to me quickly when needed, and even helped set up my home inspection and negotiate fixes in the home. Kathy really made this a positive and seamless experience for me and I will definitely recommend her to anyone I know who is searching for a home in the area!

Katy Maher | Home Buyer
July 22, 2016
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A huge thank you to Kathy Zeamer! She came highly recommended from a former neighbor, and I see why. Kathy had great advice about staging and pricing. With that and her well presented listing, my condo was sold within 2 days of listing (full price! only a single showing!). This could have been a very stressful experience, but with Kathy's help, every step of the way was smooth sailing. Thanks again!

Kara P | Home Seller
July 22, 2016
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We can't say enough great things about the service we received from Linda Michaud who assisted us in the sale of our home of 19 years and in the purchase of our "right-sized" home. Her commitment to doing the job right and her passion for customer satisfaction were outstanding!

Kathleen and Pierre Monast | Home Seller & Home Buyer
July 20, 2016
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I can say without reservation that I can't imagine another realtor providing better service and information than Kathy Zeamer. For my wife and I, this was our first home buying experience so we had a lot of navigate and beginner questions. Kathy took time to explain everything, to provide needed materials, to help me with everything from complicated mortgage questions to area traffic patterns. Kathy really knows this area well and I trusted her opinions (which were appropriately offered only when I asked) on various homes, neighborhoods, towns, etc. And I've never seen a more patient person---Kathy stayed very late at her office with me two nights in a row as I was considering options. A big thanks to Kathy Zeamer for making this home buying experience a great one!

Noah Kahn | Home Buyer
July 19, 2016
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Twenty-three years ago Dee Waterman assisted me in finding the house I purchased. Over the years since then we became friends. Now that I needed to sell the house, Dee again provided guidance in getting the house sold. Her level-headed approach to the whole process was a welcomed one that kept the procedures on track.

Melvin Carlson | Home Seller & Home Buyer
July 16, 2016
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I was not very confident I would make it to closing on the house due to technicalities, sellers that were difficult to work with and my limited financial situation. Matt Crowner was consistently available to answer questions that I had. Matt gave me the advice and confidence that I needed to move forward with the purchase of my first house. Thank you Matt! I would definitely recommend Matt to anyone who is a first time homebuyer.

Jesus Leyva | Home Buyer
July 8, 2016
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Now that the sale of our home is complete and I can't jinx anything, I just have to shout out a huge thank you to our realtor, Donna Wesoloski. Donna made the experience of selling our home easier and more comfortable than I ever imagined it could be. She was in constant communication, was supportive, encouraging and beyond all else, confident and knowledgeable in the process. I strongly encourage anyone looking for a realtor to give her a call. Sarah & Brian K.

Sarah & Brian K | Home Seller
July 8, 2016
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I could go on for days about how lovely, competent and helpful Dee Waterman was with both finding us a house, helping with every aspect of our purchase and then assisting with getting my house ready for selling. It was sold in 5 days! I felt very taken care of! I could not have asked for a more wonderful experience on both ends!

Lisa Pack | Home Seller & Home Buyer
July 7, 2016
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Pat Patenaude is an exceptional real estate agent! Her vast knowledge of homes, local communities, customer service and professional experience is unparalleled. Thank you Pat for guiding me through the sale & purchase process. My family is so happy in our new home!

Kimberly Stender | Home Seller & Home Buyer
July 7, 2016
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Joyce Fill was recommended by our neighbor who had purchased their home a few years ago with Joyce. From our first appointment, we were impressed with Joyce's intimate knowledge of the community, what people should and are willing to pay for the houses in our neighborhood, and how best to market our property. At the first meeting she showed up with a prepared notebook several inches thick with sources and documentation to discuss these topics. When we needed resources for Staging (our choice, and WOW did it pay off!), and masonry repair, Joyce pointed us in the direction of reasonably priced persons with the same quality and skill level as herself. Throughout the sale process Joyce was quick to respond to contact from other agents and from us. We were so pleased with how proactive Joyce was. Additionally, Joyce was in our corner and tenacious in negotiating on our behalf. No details were overlooked and she assisted us in achieving an equitable and fair sale in a short amount of time with minimal stress on our part. Detail oriented, tenacious, knowledgeable, familiar with local people and businesses, competent, professional ... we just cannot say enough what an excellent agent Joyce Fill is.

Theresa Almeida | Home Seller
July 7, 2016
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I would recommend Kathy Zeamer to anyone thinking about buying real estate in this area. She is intelligent and thoughtful. Her straightforward approach to house buying and her experience about factors to consider as we looked at properties was invaluable. She was always available to answer questions and went well beyond what I might have expected, providing names of painters and handymen and dealing with many small details.

Ellie Lash | Home Buyer
July 7, 2016
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I am very grateful for the Hamel team! I just want to say that they are the realtors that you want to work with! June 27, 2016

Liming Liu | Home Seller
June 27, 2016
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Scott Ardizzone helped us find a home when we moved to Amherst, and helped us sell when we finally outgrew it. The support Scott gave us was phenomenal, from late night planning calls, to dealing with issues while we were out of the country, to helping us move out after his work was done, he was there. If there is anyone you want batting for you it's Scott! We recommend him 100%!

Samuel Alcaine | Home Seller
June 27, 2016
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The Hamel team has been very helpful in our efforts to buy a condo and sell our house.We purchased a condo after having been shone many models that Nancy and Amy showed us.The closing has already occurred on the condo and we are now trying to sell our house. There have been couple of challenges along the way.They were very helpful in selecting contractors to secure a title-5 and others to alieve these challenges.Overall, they have been easy to work with and have positive attitudes working for Jones Realty. We recommend them very highly

Robert and Patricia Sullivan | Home Seller
June 7, 2016
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Janice helped us purchase our home last summer. She was a joy to work with. She is knowledgeable about the surrounding area, prompt with her response time, and thorough with her transactions. We got into the neighborhood we wanted to get into, and in a perfect home. All thanks to Janice Kynard.

Lin Tang | Home Buyer
June 3, 2016
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Your website is easy to navigate; my interaction with Becky Martin was great. Becky is amazing and super helpful - she gave me all the information I requested; she was extremely fast in getting back to me. Overall, Becky was amazing! Thank you!

Jody | Home Buyer
May 16, 2016
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Kathy Zeamer is a wonderful realtor. It has been a wonderful experience working with her. She is a top-notch agent. I can't recommend her highly enough!

Nancy Suniewick | Home Buyer
May 4, 2016
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The Congratulations all go to you and Amy!! (Nancy & Amy Hamel) You're the ones who sold the house - and for us the selling was simply a pleasant experience. (OK, emptying out the house and packing are a different matter, but we're talking about the selling part.) And selling the Fischer's house the same week, made for a kind of fun set of signs. We've heard a couple of horror stories on house selling here at the Apple, and are pleased to say how easy Nancy and Amy made it for us, and how quickly it was done. Thank you!

Liz Chilten | Home Seller
April 26, 2016
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The Hamel Team helped us sell a house, buy a new house and rent the apartment we were living in between the two. Their connections and local knowledge were essential to finding us a buyer, and working our way through the purchase process. The team approach meant we had seamless customer service. They were great to work with and we recommend them to anyone in the buying or selling process!

Annie Leonard | Home Seller & Home Buyer
April 26, 2016
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Kathy Zeamer is the Agent I highly recommend. I have worked with her twice as a buyer and both times it was all I had hoped. She is always available and upbeat in the face of challenges. She will represent your best interests while guiding you through the listings and never makes you feel rushed or pressured. She wants what is best for you.

Heather . | Home Buyer
April 25, 2016
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I am a long time buyer and seller through Jones Real Estate. I have bought two houses, sold one house, and my business has bought and sold several parcels with Jones Real Estate's help. Nobody knows how to list or sell land like Larry Miller does. Nobody comes into the business with a better "will do it" attitude than Micki Sanderson. She always accomplishes our mutual goals. The best thing about Jones Real Estate is the unusually large and experienced team that works together to make real estate deals happen. You are not on an island with your agent. There were several hurdles in my last house purchase and sale. The office management staff at Jones took significant time to research, follow up, and accomplish things that made my deals happen. A smaller agency without experienced back house management would never have been able to accomplish what Jones did for me. Thanks for being my partner, Jones Real Estate.

Cinda Jones | Home Seller & Home Buyer
April 22, 2016
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We had the distinct pleasure of working with Karen Stiles-Dunn. Karen was attentive to our buying and selling needs and gave us top notch service. She represented our interests and ensured that we understood the process each step of the way. We very much appreciated all of her efforts on our behalf and send a sincere "thank you" to Karen and Jones Group for their help in buying our dream home and selling our first home. Outstanding job on all fronts!!

Chris & John Campbell | Home Seller & Home Buyer
April 2, 2016
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Operating from a distance from Long Island, NY, we had the pleasure of working with Susan Buckland, beginning with our initial call, based on a local friend's recommendation of the Jones Agency. Susan responded to our needs immediately and consistently. She used her expertise to guide our thinking about individual homes and the area. She helped us develop a thick file of helpful information, as well as conducting in person tours. She gave us confidence in our decision to use Jones and responded to all requests professionally. We are now MA residents beginning a promising new chapter as retirees.

Dennis A Walker | Home Buyer
March 30, 2016
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I had the great fortune of working with Catherine Hayward when I was selling my home. I found Catherine to be responsible, reliable, professional, knowledgeable and amazingly flexible – all qualities of a top notch agent, and a true joy to work with. In addition, I also found that Catherine had prepared appropriate, quality research before meeting with me. This research allowed us to move my property quickly – at the price that she knew the market would respond to. Other realtors I interviewed had clearly provided research comps that were either too high, impeding my ability to sell in the desired frame, or too low, risking a portion of my built up equity. Catherine’s pricing was spot on. Because of these terrifically wonderful qualities, I can recommend Catherine to you without reservation!

Diane | Home Seller
March 23, 2016
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I was a first time buyer facing a very short find and buy window. Joyce Fill was very helpful in finding properties that fit my budget and location needs. Whenever I had a question, no matter how basic or involved, she was there with the answer in almost no time at all. Whenever I hit a snag, she was able to get me past it with no trouble at all. Joyce Fill was recommended to me by someone I trust, and I would recommend her without reservation.

Woodspirit | Home Buyer
March 22, 2016
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We highly recommend working with the Hamel Team. We were new to the area in our search for a home in the Pioneer Valley. Both Nancy and Amy provided a wealth of information about everything there is to know, including neighborhoods and schools. Throughout the process, they steered us well and provided impartial feedback about the homes we showed interest in. They were also patient and communicative with all parties as we put offers on multiple homes. And when it came time to finally purchase our home, they were excellent advocates on our behalf.

Pioneer Valley NewB | Home Buyer
March 12, 2016

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