Customer Testimonials

Heather Ferrari exceeded all our expectations. She was knowledgeable about every step of the process and made buying a home enjoyable. Her tenacity in representing us resulted in a very favorable deal on a brand new renovated property. She ensured no detail was over looked in the closing process. We could not be happier. We will absolutely work with Heather again when the opportunity arises and highly recommend her services to anyone in need of a Realtor. She is value added to any team and definitely someone you need on yours.

Dan Emery was outstanding! He was always available to answer questions and guided us smoothly through the whole selling process. Our house sold in 3 days!

Sue Mellinger provided exceptional service both while we were looking and especially while we were closing on the property we chose.

Miriam Sirota was the best realtor I've ever dealt with. I've owned 5 homes, yet my experience with her outshined all others. She not only made our home purchase a breeze, but continued to help with info about contractors long after the sale was complete. It's been 2 years since my purchase, and she is still there when I've needed her. Absolutely amazing!

Samar Moushabeck is delightful! She takes time to converse with her clients, listens well, asks good questions, and really keys into just what they want (or don't want) in a new home.

Working with Sue Bernier on both the purchase and sale of a property in Leverett was a pleasure from start to finish. She is professional, attentive, reliable and thorough. Our real estate sales were not straightforward, but she was very helpful in working with the attorneys and buyers to help push everything through. I wouldn't hesitate to recommend her services if you are buying or selling in the Valley.

Sherri Wiley was great to work with from the beginning of our search through the close on our wonderful new home. She was patient, funny, knowledgeable and always available. Sherri was recommended to us by a friend, and we will recommend her to others.

Karen Dunn was fantastic. We have purchased houses before, but never land, and Karen was wonderful about providing advice and suggestions about steps to take and folks to contact to navigate that complicated process. Through it all, she was clear in her communication and kind in her interactions with us.

Shaun McLean is the best real estate agent I could have possibly worked with. She made the overwhelming task of buying a home manageable and exciting. The effort she put in was as much as if she was buying the home for herself. I am so grateful to her for helping me find a wonderful place to live. You can’t go wrong having her as your agent.

We worked with Danielle Tait and she was so helpful for us buying our first home. We couldn't have done it without her help and advice and can't recommend her enough. Thanks so much Danielle!

Nancy and Amy Hamel are simply the best real estate team we’ve ever worked with. Professional. Personable. Efficient. Good communicators. Excellent negotiators. We recommend them highly.

Dan Emery helped us sell one of our rental properties. He was attentive to our needs. Has a strong knowledge of the real estate market and advised us well throughout the process. He went above and beyond in assisting our tenants relocate, a condition of the sale. Coordinated all the last minute details so the transaction went smoothly. Helped us in too many ways to detail here. You will not be disappointed if you select him as your realtor!

Working with Susan Buckland was wonderful. She is absolutely attentive, knowledgeable, timely, and excellent in her advocacy for our family in such a trying seller’s market. Deeply appreciate her interpersonal touch and would recommend her to others. 11/10!

Amy Hamel was a delight to work with. With the goal of moving back to New England after 30+ years in Metro DC, we were fortunate to have met her at one of her listings last summer. Amy was responsive, encouraging (needed during this tough market!) and honest throughout our journey together, which we truly appreciate. We highly recommend her!

Sue Mellinger was a pleasure to work with! I needed to find a house within a very short time period and with Sue's attention to detail, good sense, and careful research of the property, we were able to close on a house quickly. It's not an easy time to buy a house but Sue's connections and guidance made the process move seamlessly.

Sue Bernier worked with us to purchase our home in an extremely competitive market. It was a pleasure to work with her. She was always professional, friendly, and very responsive to questions. It was a challenging time to buy a house, but Sue was so helpful in assisting us in navigating every aspect of the tough market. She quickly learned our personal needs and preferences, and always seemed to correctly anticipate whether or not a house would be a good fit for us, often before we even knew ourselves! We greatly appreciated all of her knowledge, support, and kindness during our home search. I enthusiastically recommend working with Sue!

I had the pleasure of working with Heather Ferrari when I decided to downsize from a larger one-family home to a condo closer to my workplace. Heather is personable, flexible, and always ready to find prompt answers to questions that come up. She really got what I was looking for, and I could not be happier in my new home.

We had been speaking on and off with Nancy and Amy Hamel for more than two years before we finally decided to list our house. Throughout the entire process they were unfailingly helpful, knowledgeable, responsive, and patient. When the time finally came, they sold our house over a single weekend, and the closing went without a hitch. Working with Nancy and Amy was a wonderful experience from start to finish, and we truly can't thank them enough.

Samar Moushabeck is everything a buyer would want in an agent: professional, kind and supportive, thoroughly knowledgeable about the marketplace, and someone who leaves no stone unturned in helping her client find the house of their dreams. I can't recommend her enough and am deeply grateful for her efforts on my behalf.

Susan Buckland was immensely helpful through the complicated process of selling our old home and buying our new property. She was endlessly patient in answering our questions and helping us to think through the logistics of the move. Susan was also very reassuring in the moments when things did not go precisely as planned. We are thrilled with Susan's service, our new home, and the kind buyers of a house that we loved. Thanks, Susan.

I'm so happy we found Shaun McLean. We worked with Shaun for about 14 months (Jan '21 - Mar '22) to buy our first family home in Western Mass. As first-time home buyers, naturally, there was a ton of learning involved in our home search and because of the real estate market things were very competitive. Shaun helped us navigate these choppy waters with professionalism and a determined but easy-going attitude; we were incredibly impressed with the personal approach Shaun took to guiding us, from touring homes (we saw many!) to making our final purchase. Shaun is extremely responsive, helpful, knowledgeable about the Valley, and the home buying process more generally, as she's bought and sold many homes and used to be an attorney. She was extremely patient with us and helped us guide us through the process from start to finish - from helping us narrow down our criteria for a home to guiding us through the bank loan approval process to making sure the deal stayed together once our offer was accepted. She was extremely easy to communicate with and always available. We absolutely love our new house, and could not be happier. Thank you Shaun!!

Upon meeting Miriam Sirota for the first time, we were promised that our perfect home was out there and that finding it would be a great adventure. She is the consummate professional who knows that buying a home is both a financial as well as emotional decision. Miriam took the time to really get to know us and understood our needs (even better than we did!). As buyers from out of state, we were appreciative that Miriam answered our many texts, emails and phone messages with patience and always in a timely fashion. Not only did she help us to secure our dream home, she also provided us with contacts in the community to set up our beautiful house. We always felt cared for and heard. Although it will be a lot of work to unpack our boxes and start our new lives, we do so with the confidence that Miriam Sirota was the perfect realtor for us. We would recommend her without reservation.

I worked with Joyce Fill to sell my home and she is now helping my daughter and son-in-law buy their first one. She is knowledgeable and informative, knows the market and the needed service providers and makes the process as easy as it can be. She saved me a lot of time and effort! Absolutely recommend her.

It was an absolute pleasure working with Heather Ferrari for buying our first home. Right from our first conversation, she made us feel comfortable with this seemingly daunting task. We highly appreciated her sound advice, honest feedback and her being always available. In addition, she recommended excellent teams to work with which helped make the entire buying process very smooth and enabled us to find and move into a new house within 4 months in this incredibly tough market.

Kathy Zeamer is the most caring and considerate realtor in Western Mass. She guided me through every aspect of buying my new house. I felt protected along every step of the home buying process. I would highly recommend Kathy for anyone purchasing or selling their home!

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Laura Brooks was wonderful to work with— intelligent, informed, responsive, on the ball, helpful, never made promises she could not keep. She helped shepherd us through the purchase of our house and it was a positive experience from beginning to end. We could not recommend her highly enough. Thank You, Laura.

Pat Patenaude was extremely helpful, knowledgeable, and responsive as our listing agent. Her professionalism, expertise, and excellent interpersonal skills work synergistically to make her a wonderful representative for anyone attempting to sell a property. She went over and above any of our expectations.

Miriam Sirota is the absolute best! She went above and beyond to make sure my wife and I found exactly what we needed. She stayed by our side for over 2 years through this tough market to get things done. She's the only person we would trust if when ever have to go through this again. Thank you Miriam

Miriam Sirota was fantastic to work with, very hardworking and professional. We are out of town sellers and called Miriam last minute to meet us at the condo. With a two hour notice, she arrived on time and we established a great connection. She kept us informed through the whole process and was quick to respond to our questions. Our condo was sold within days and closed quickly. We highly recommend Miriam

Luke Dunn was on it! He navigated me through my first time buyer process and it was a great experience. Highly recommend. He gets sh*t Dunn

Karen Stiles Dunn is just the best! She was always encouraging and patient during a long search, and made sure I was aware of the breadth and reality of the current market . She kept me well-informed and always got back to me promptly. When I came to a final decision, she was supportive without applying pressure. I recommend her unconditionally.

Amy Hamel has been an amazing support for finding our new home. Our home sold in Great Barrington in one day in April and Glenn and I went through nine months of fear and anxiety not being able to find our new home. I was very impressed by the first conversation I had with Amy as she said that she practice yoga , meditation and then she said that she would never sell us a piece of property where someone sprayed chemicals on the land. I never heard a realtor say that before and I knew that we had the right person. I felt totally supported through this whole journey especially through the fall and the winter as we got closer to finding a home. And we did find a home !! I asked Amy to fight for us as they were someone else who won of the by the house and was outbidding us, and she did. Besides that she went way out of her way to be sure that every single thing was covered and she did it in a beautiful, compassionate and holistic way. I would highly recommend Amy and her Mom, Nancy for finding a new home.

Amy & Nancy Hamel are a realtor dream team of the highest caliber. If you are looking to buy or sell in Western MA you MUST meet them. They were masters start to finish in my home purchase and trust me mine was complicated and loaded with urgency. They both blew my expectations out of the park. They are patient, detail oriented, the most talented multitaskers one can find, capable of finding more than 24 hours in a day, bold and smart negotiators and savvy to trends and needs. Most important they have a passion for your successful transaction that is palpable. I wish I could give them more than 5 stars. I've bought and sold several times and I will never use anyone else in this area.

Sue Bernier is an excellent agent. We wouldn't do it without her. We just moved to this area and everything is new. We have a lot of concerns and are unfamiliar with the real estate market here. Buying a house would mean a lot for my family. It means reunion and settling down. Sue is so thoughtful, professional, knowledgeable, and caring. We feel blessing and grateful that we choose her as our agent. It's not our first time working with an agent, but we are very impressed by her professionalism and the acquaintance of the area. She also helps a lot after the closing. Whenever you have questions about the house maintenance, repair, need a guy's name for something....she is there for us. If you need a real estate agent here, Sue is your choice! Highly recommend!!!

Jim Potter proved to be an amazing realtor! Very personal service, he went above and beyond my expectations. Thanks for everything.

Samar Moushaback stayed on top of the sale and made sure all went as planned... Thank You...

Linda Michaud is an amazing Realtor. She’s led me through two, going on three residential deals, each different. She’s professional, looking ahead to all the details. She's patient, upbeat, and attentive. I’m so fortunate to have her leading the way, on my side, and covering my back. She’s great!

Ann Sutliff - Great Job!!! Very well done!!! Five Star Maria T. Rodriguez

Samar Moushaback was a joy to work with on the purchase of my new home in MA. Her patience with glitches in the buying process, ongoing professionalism, and attentiveness to my needs were all beyond my expectations. I would recommend Samar without any hesitation. She’s a gem.

Matt Crowner #1 realtor in the Pioneer Valley! I appreciated his keen attention to detail, industry knowledge, and easy-going personality. He was a great advisor and helped make my home buying experience easy and seamless. Highly recommend!

Karen Dunn is excellent to work with. She is experienced, resourceful, communicative and very personable. I highly recommend.

Joyce Fill was simply outstanding. She was exceptionally helpful, well-informed, organized, and accessible. We especially appreciated her determination and advocacy on our behalf in a difficult situation. Joyce was always professional and exceeded our expectations in every respect. We recommend Joyce without reservation.

Sherri Willey goes above and beyond for both buyer and seller. She makes herself available whenever it is necessary, and works hard to broker the best outcome for her client. Highly recommend!

Kathy Zeamer is a delight to work with. Knowledgeable, savvy, intuitive, attentive, and a clear communicator, Kathy has a calm and reassuring manner with plentiful patience! Her keen problem-solving and negotiating skills helped us navigate stressful moments with ease and good humor. When we first worked with Kathy in 2018, she spent much time walking us through the preliminary steps toward selling our home, and then - with utmost care - she ‘sold’ us on not-selling our property at that moment in time! We much appreciate her guiding us in that direction when she could just as easily have made an immediate sale. Utilizing Kathy's input, we continued uplifting the property so it could really shine. We enjoyed seeing the projects through to completion, and Kathy’s fresh perspective on our property helped us recognize how much we enjoyed living there and what a gem it is. In 2021 we were inspired to relocate out of the area and we knew just who to call. Kathy responded within hours, and helped us find the ideal buyers for this sweet property. Kathy’s a skilled professional, a trustworthy ally, and a compassionate human being ~ delighted to recommend her.

Karen Dunn was absolutely amazing to work with. She listened to my wish list and helped me find the perfect home for me. Not only did she suggest some amazing places but when homes weren’t what I was looking for, she immediately adjusted future suggestions. I’m not sure I would have found my home without her. Karen’s guidance around submitting my offer was pivotal and I cannot thank her enough. My experience felt like a true partnership and I am so happy in my new home!

I asked Dee Waterman to handle the marketing of our home because she was at the top of my list of realtors during the many years of practicing real estate law. Her performance on the sale of our home confirmed my judgement.

Pat Patenaude is all we could have asked for in a real estate agent. She helped us sell the old family home seven years ago, and has now helped us sell a side lot with lots of restrictions for development - and she came through with a full price offer against all odds. Pat inspires confidence for buyers and sellers with her easy (but exact) communication style, thorough grasp of the market, and follow-through. Almost wish we had more property to sell or buy. Pat has made that process comfortable even in nail-biting circumstances. Thanks for asking our opinion of Pat. We are fans! Ilsa and Fred Myers

We could not have worked with a more reliable, responsive, and detailed oriented professional than Janice Kynard to guide and support us through the challenge of selling our home. Always available, there is no way this would have gone so smoothly and timely without her. Simply the Best!

It’s rare for a professional to exceed expectations, but Kathy Zeamer certainly has. She’s an OUTSTANDING agent who is knowledgeable, reliable, diligent, pro-active in resolving problems, and ever so conscientious in reviewing details of contracts and inspection reports. You can count on her experience to guide you throughout any type of real estate transaction. She’s a five star agent!!